ACE Workplace English Course
Improve Workplace Communication with ACE Workplace English
Our Workplace English Course equips professionals with essential skills for emails, meetings, teamwork, and customer interaction. Perfect for employees across industries who want to communicate with confidence and clarity.
4–12 wks
Flexible Duration
15–20 hrs/wk
Training Hours
HRDF
Claimable
Programme Overview
The ACE Workplace English Course is designed to strengthen communication skills needed in professional environments. From writing professional emails to participating in meetings and providing excellent customer service, this course ensures employees are ready for real workplace challenges.
Why Choose This Course?
- Practical Focus: Email etiquette, teamwork, and customer interaction.
- HRDF Claimable: Approved by HRD Corp for company sponsorship.
- Expert Trainers: Experienced in workplace communication training.
- Flexible Delivery: Online, onsite, or blended training.
- Certification: Recognised certificate upon completion.
Course Modules
Module 1 — Professional Email Writing
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- Email structure & etiquette
- Writing clear and concise messages
- Formal vs informal styles
Module 2 — Effective Meetings & Teamwork
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- Participating in meetings
- Team communication
- Problem-solving discussions
Module 3 — Customer Service Communication
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- Polite and professional customer interaction
- Telephone skills
- Handling complaints effectively
What Our Students Say
Aisha — Customer Service Officer
"This course improved my confidence in handling clients and writing emails professionally."
Ravi — Team Leader
"The training helped our team communicate better in meetings and projects."
Frequently Asked Questions
Q: Who is this course for?
Employees, managers, and professionals who want to enhance workplace communication.
Q: Is the course HRDF claimable?
Yes, this course is HRD Corp certified and claimable by companies in Malaysia.
Q: Can it be customised?
Yes, we adapt the content to your company or team’s needs.
Enhance your professional communication with ACE Workplace English Course.
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